Domande Frequenti

Shipping

We ship within 24-48 business hours via GLS courier. You'll receive tracking information upon delivery.

Yes, we ship to Italy and other European countries.

Shipping is free for orders over €250 . Below this threshold, the cost is calculated at checkout.

Payments and Billing

We accept all major credit cards: Visa, Mastercard, American Express, Postepay, PayPal, Apple Pay, and Google Pay.

Yes, you can pay in 3 interest-free installments via PayPal for purchases between €30 and €2000.

Yes, you will find a detailed guide on each individual product page.

Returns and Refunds

Yes, within 14 days of receipt. Returns are not free and the customer is responsible for any shipping costs.

The refund will be made to the original payment method used for the purchase.

Warranty and Products

Yes, new products have a 2-year warranty. Used products have a 1-year warranty.

Our accessories and equipment are ideal for bakers, pastry chefs, pizza makers, and food service professionals, as well as for private individuals.

Experience since 1988, ready-to-deliver products, and professional technical support.

Customer Service

We are open Monday to Friday, 8:30 am to 7:00 pm.
Telephone: +39 080 314 2875+39 337 821 339
Toll-free number: 800 91 67 67
WhatsApp: +39 334 96 69 477
Email: info@fornoservice.it